SAFER SPACES & INCLUSION POLICY
Many thanks and credit to the team at Sled Island for allowing us to reference and use their Safer Spaces & Inclusion Policy! Sled Island’s help creating safer spaces with in our venues and events insurmountable.
Thank You!
We believe everyone has the right to feel safe and included. We are committed to providing each patron, guest, artist, employee, agent and/or promoter a welcoming and enjoyable experience regardless of gender, gender status, gender expression, sexual orientation, age, race, colour, ancestry, place of origin, religious beliefs, physical disability, mental disability, marital and/or family status and source of income. We believe that each individual has an important role in creating Safer Spaces. We are working to create comprehensive policies across each of our businesses where every individual has dignity and respect and understands their rights and responsibilities.
We do not tolerate any form of harassment, abusive and/or discriminative behaviour.
We will continue to update our policies based on the needs of our community. If you have any questions or comments please contact us at info@starliteroom.ca.
Although Sled Island helped us immensely with the creation of our Safer Spaces and Inclusion Policies, this document does not represent all of Sled Islands own initiatives, nor is Sled Island affiliated with the Starlite Room, River City Revival House or ConcertWorks. We are a couple of like minded friends looking to improve the safety and comfort for all involved, particularly in the Music & Arts Community!
CODE OF CONDUCT
Starlite Room, River City Revival House and ConcertWorks does not tolerate harassment, abusive or discriminatory behaviour. Such behaviour is grounds for removal from our venues and/or events. Harassment, abusive or discriminatory behaviour may result in a future ban from our venues and events.
If you witness harassment, abusive or discriminatory behaviour at the Starlite Room and/or River City Revival House please speak with a manager (ask any employee to assist you locating a manager, there is always one on duty). If you witness harassment, abusive or discriminatory behaviour at any ConcertWorks event, be it inside our venues or other wise, please ask any event employee or volunteer to help you find a ConcertWork representative. All managers within the Starlite Room and River City Revival House as well as every representative of ConcertWorks have undergone mandatory annual Bystander Intervention Training and are equipped to provide survivor-focused interventions. The majority of Starlite Room and River City Revival House employees have also received Bystanders Intervention Training.
Please note: We are a small independent company, with a small (but mighty) management and operating partnership team. We do not have the human resources to guarantee an immediate response to concerns about an attendee’s history, employee/ownership history and artists/production groups history shared in the days directly before an event or shared during operational hours. Regardless of timing, we believe survivors and will address all concerns as efficiently as possible. We do not have the expertise or authority to mediate conflicts or provide advice on conflict or crisis resolution.
PATRON & GUEST CONDUCT
Starlite Room, River City Revival House and ConcertWorks does not tolerate harassment, abusive or discriminatory behaviour of any kind, this includes objectifying employees, patrons, guests and artists. Such behaviour is grounds for removal from our venues and/or events. Harassment, abusive or discriminatory behaviour may result in a future ban from our venues and events.
All Starlite Room, River City Revival House and ConcertWorks employees have the authority to remove offenders from our venues. Any decision to remove an offender’s tickets, privileges or permanently ban an offender is at the discretion of our employees. The safety of survivors is always our primary consideration, and any decision to remove an offender’s tickets, privileges or permanently ban an offender will be made on a case-by-case basis in consultation with survivors when possible. In the event of harassment, abusive or discriminatory behaviour by a patron or guest at a ConcertWorks event at a venue other then the Starlite Room (including Temple Bar) or River City Revival House, ConcertWorks primary consideration will remain the safety of survivors. Any decision to remove the offender’s tickets will be made by the ConcertWorks representative while working closely with the events venue management and/or ownership group.
Offensive attire, including (but not limited to) hate symbols, gang, criminal organizations, or hate group related attire/colours, or culturally appropriative attire, is not welcome at Starlite Room and River City Revival House. Such attire may be grounds for removal from our venues and events and may result in a permanently ban from our venues and events.
If you have concerns about offensive attire at Starlite Room, River City Revival House or a ConcertWorks event, please speak with a manager (ask any employee for assistance finding the manager). All incidents will be addressed on a case-by-case basis in consultation with our employees when appropriate. Starlite Room and River City Revival House staff have the authority to remove offenders from our venues and events. Any decision to revoke tickets, remove privileges or permanently ban an offender is at the discretion of our management and ownership.
Attendees who have had their tickets revoked, privileges cancelled or who have been permanently banned will be urged to contact a local outreach program for counselling. As the safety and comfort of survivors is our primary concern, any steps taken with any local outreach program have no bearing on whether attendees who have had their tickets removed, privileges cancelled or who have been permanently banned will be permitted entrance to Starlite Room, River City Revival House or to attend ConcertWorks events in the future.
Second chances may be offered on a case-by-case basis at the discretion of our venue management and operating partners. The safety of survivors is always our primary consideration, and any decision to offer a second chance will be made in consultation with survivors when possible.
ARTIST CONDUCT
Starlite Room, River City Revival House and ConcertWorks does not tolerate harassment, abusive or discriminatory behaviour of any kind, this includes behaviour outside our venues including, but not limited to social media, public blogs, podcasts and websites. Such behaviour is grounds for cancelation from our venues and events. Harassment, abusive or discriminatory behaviour may result in a future ban from our venues and events.
Artists with a history of harassment, abusive or discriminatory behaviour, or behaviour that is otherwise deemed detrimental to the creation of safer spaces at Starlite Room, River City Revival House and ConcertWorks events are not welcome. All programming decisions are made in consideration of these concerns using the fullest extent of our knowledge.
We believe survivors. We reserve the right to cancel any artist, without payment or other compensation, who we believe to have a history of harassment, abusive or discriminatory behaviour, or behaviour that is otherwise deemed detrimental to the creation of safer spaces at our venues and events. The safety of survivors is always our primary consideration, and any decision to cancel an artist will be made on a case-by-case basis in consultation with survivors when possible.
Offensive attire, including (but not limited to) hate symbols, gang, criminal organizations, or hate group related attire/colours, or culturally appropriative attire, is not welcome at Starlite Room and River City Revival House. Such attire may be grounds for cancelation from our venues and events and may result in a permanently ban from preforming at our venues and events. All incidents will be addressed on a case-by-case basis in consultation with our employees when appropriate. Starlite Room and River City Revival House staff have the authority to remove offenders from our venues and events. Any decision to cancel an artist from our venues and events or permanently ban an artist is at the discretion of our in house promoter, ConcertWork representative and ownership.
Cancelled Edmonton-based artists will be urged to contact a local outreach program for counselling. As the safety and comfort of survivors is our primary concern, any steps taken with any local outreach program have no bearing on whether a cancelled artist will be invited to play Starlite Room, River City Revival House or any ConcertWorks events in the future.
Second chances may be offered on a case-by-case basis at the discretion of our in house promoters, ConcertWorks representatives and our operating partners. The safety of survivors is always our primary consideration, and any decision to offer a second chance will be made in consultation with survivors when possible.
EMPLOYEE CONDUCT
Starlite Room, River City Revival House and ConcertWorks does not tolerate harassment, abusive or discriminatory behaviour of any kind, this includes behaviour outside our venues including, but not limited to social media, public blogs, podcasts and websites. Such behaviour is grounds for termination from our businesses. Harassment, abusive or discriminatory behaviour may result in a future ban from our venues and events.
We believe survivors. We reserve the right to terminate employment, revoke privileges and/or permanently blacklist any individual who we believe to have a history of harassment, abusive or discriminatory behaviour, or behaviour that is otherwise deemed detrimental to the creation of safer spaces with in our businesses. The safety of survivors is always our primary consideration, and any decision to terminate employment, revoke privileges and/or permanently blacklist an employee will be made on a case-by-case basis in consultation with survivors when possible.
Offensive attire, including (but not limited to) hate symbols, gang, criminal organizations, or hate group related attire/colours, or culturally appropriative attire, is not welcome. Such attire may be grounds for termination and may result in a permanently ban from attending at our venues and events. All incidents will be addressed on a case-by-case basis in consultation with our employees when appropriate. Any decision to terminate employment is at the discretion of our management and ownership.
All employees of Starlite Room, River City Revival House and ConcertWorks whose employment has been terminated due to safer spaces policy violations will be given contact information for the region the offence occurred in and the specific community outreach organizations pertaining to the safer spaces policy they violated, which they may approach for educational resources and guidance on next steps. As the safety and comfort of survivors is our primary concern, any steps taken with a community outreach organization(s) have no bearing on whether an employee whose employment has been terminated will be permitted to work for Starlite Room, River City Revival House or ConcertWorks in the future.
Second chances may be offered on a case-by-case basis at the discretion of venue management and our operating partners. The safety of survivors is always our primary consideration, and any decision to offer a second chance will be made in consultation with survivors when possible.
For all other information in regards to our training, procedures, house policies and rules employees are too refer to either the Starlite Room, River City Revival House or ConcertWorks employee manual.
SAFE WALK
Our Security (or available staff member) is more then happy to escort our patrons, guests and artists safely to their vehicles or public transportation. Support while waiting for any other form of transportation is also available. The security of our staff is our priority, under no circumstance is any employee or owner to leave our building alone late at night.
RESTROOMS
The Starlite Room and River City Revival House will offer two all gender restrooms in addition to two gender-specific restrooms.
BAG & COAT CHECK
Starlite Room does not require that our patrons and guest check their coats and bags, although bags and coats may be subject to searches. Starlite Room’s coat check is only available seasonally (or on nights with particularly bad weather). If the coat check is closed please ask anyone of our friendly staff for assistance.
River City Revival House does not offer coat check, Revival also does not require searches for bags and coats. Under the bar there are coat hooks so patrons and guests are able to store their coats or bags with ease.
VENUE ACCESSABILITY
Unfortunately the Starlite Room and River City Revival House does not have wheelchair access. Our near centennial building also has quite a bit of stairs which has also been an issue for people with limited mobility. If you, your friend or family member are in a wheelchair or have limited mobility issues please contact us at info@starliteroom.ca or info@revival-edmonton.com with the subject line “Mobility Issues” our friendly staff and ownership group is more then happy to accommodate any special needs, including wheelchair.
Starlite Room is a general admission venue and is primarily standing room only. There is seating in the back half of the room, although it is extremely limited. This area has a limited view of the main room however on occasion there are TV monitors which display a live feed of the stage. If yourself, friends or family member has any special needs or mobility issues please contact us at info@starliteroom.ca with the subject line “Mobility Issues”, we are more than happy to accommodate.
River City Revival House is a restaurant/lounge with plenty of seating and tables. Reservations are not necessary, although seating is not guaranteed without a reservation. To make a reservation please contact us at info@revival-edmonton.com or phone 780-425-1852. If you, your friend or family member require a shorter table, or anything else to make your visit more comfortable please email us at info@revival-edmonton.com.
Minors are welcome in River City Revival House from 11:00am until 9:00pm. All Starlite Room shows (including Temple Bar) are 18+ unless otherwise stated as an “All Ages Show/Event”. Valid government issued photo ID is required for entry. The Starlite Room uses the Servall ID scanning system and together with local Safety Compliance teams strive to create a safer spaces environment for all. Servall complies with privacy laws and regulations – no information is shared or sold with any 3rd parties.
FINANCIAL ACCESSIBILITY
River City Revival House is a public house. We never charge a cover charge or host ticketed events. We offer an assortment of free events each week including, Open Mic Night, Trivia, Karaoke etc. We also host a variety of other free events such as electronic pop up parties, CD releases, drag & burlesque shows, etc.
The Starlite Room’s digital venues Starlite Sessions, hosts live stream events for free, and also has an archive of previously recorded events dating back to the Bronx!
HARM REDUCTION
Starlite Room, River City Revival House and ConcertWorks does not condone the use of illegal substances.
Naloxone kits are available in the Starlite Room and River City Revival House, a ConcertWorks representative will always have a Naloxone kit available while hosting events outside our venues. Employees are available for support if needed. Naloxone can reverse an opioid overdose, including fentanyl.
LAND ACKNOWLEDGEMENT
The Starlite Room, River City Revival House, ConcertWorks (head office), and Starlite Sessions (head office) acknowledge that we are on Treaty 6 territory. We acknowledge and respect the history and land of the first people in this area. Treaty 6 territory is the ancestral and traditional territory of the Cree, Dene, Blackfoot, Saulteaux, Nakota Sioux and Metis, we would like to pay respect to their Elders, past, present and emerging. We acknowledge this land as an act of gratitude to those whose territory we reside on, whose footsteps have marked this land for generations.
We are grateful to have the opportunity to live and work in the community.
But just as we acknowledge the land we must speak out against the atrocities that Indigenous people face: the individual and systemic anti-Indigenous racism; the history, reality and trauma of residential schools; the brutalization and murder of Indigenous people at the hands of police; the lack of access to drinking water; poverty; substandard healthcare; broken treaties; environmental harm; employment discrimination; over-policing; and oppressive incarceration rates.
We must also acknowledge our complicity in the systems and structures that seek erasure instead of equality, incarceration instead of inclusion. And then use our voices and privilege to demand change.
READ THE TRUTH & RECONCILIATION COMMISSION’S 94 CALLS TO ACTION:
HOW TO ACCESS SUPPORT
If anyone is in immediate danger or at risk of harm (including self harm) call 911. If you need immediate support, please ask an employee, manager or owner. All management, operating partners and the majority of our employees have received “Bystander Intervention Training” and “5 Minute Friend” training.
Contact information for community outreach programs will be posted in all Starlite Room and River City Revival House restrooms